> For the complete documentation index, see [llms.txt](https://help.oldtimeradioshows.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.oldtimeradioshows.co/v1.9/master.md).

# OTR Support

This help desk is created for the app [Old time radio shows](http://oldtimeradioshows.co)

We have created this help desk to answer your most frequently asked questions and to provide our users a central knowledge base to get most out of OTR app.

Please chose the topic below: 

If you can't find the answers below, please email us <oldtimeradio.app@gmail.com>

{% hint style="warning" %}
We have migrated the database to Google Firebase for enhanced performance and security. To transfer your subscription data, please read [this article](/v1.9/database-migration-announcement.md) &#x20;
{% endhint %}

### SIGN IN AND SIGN UP

{% content-ref url="/pages/-LmnyNKks8rvl-nkF5wv" %}
[How to Sign up](/v1.9/sign-in-and-signup/how-to-sign-up.md)
{% endcontent-ref %}

{% content-ref url="/pages/-Lmo-bX2p0lRQVGmoyQK" %}
[How to Sign in](/v1.9/sign-in-and-signup/how-to-sign-in.md)
{% endcontent-ref %}

{% content-ref url="/pages/-Lmo0nte0vo7rZi1GNRr" %}
[I forgot my password](/v1.9/sign-in-and-signup/i-forgot-my-password.md)
{% endcontent-ref %}

### SUBSCRIPTION INFORMATION

{% content-ref url="/pages/-LmoB5hwDTBlfP1j3v7G" %}
[Free trial](/v1.9/subscription-cost/free-trial.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoAeGQQhXcjNbWMqN1" %}
[How much it cost](/v1.9/subscription-cost/how-much-it-cost.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoVemVXii94JaduLwF" %}
[Checking subscription information](/v1.9/subscription-cost/checking-subscription-information.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoVxZ7XA5YZmAZyJ6O" %}
[My subscription is not updated](/v1.9/subscription-cost/my-subscription-is-not-updated.md)
{% endcontent-ref %}

{% content-ref url="/pages/JPrZ2DCyyUdGJNp9IsKO" %}
[Renewing Subscription](/v1.9/subscription-cost/renewing-subscription.md)
{% endcontent-ref %}

### APP FEATURES

{% content-ref url="/pages/-LmoDe1tG3GL2W1L5flh" %}
[How to browse shows](/v1.9/features/how-to-browse-shows.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoLk9-QsF8t2MdhCY7" %}
[How to search show by keyword](/v1.9/features/how-to-search-show-by-keyword.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoQfRvj7BdX-rW4B7r" %}
[How to add a show to favorite](/v1.9/features/how-to-add-a-show-to-favorite.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoNr1vTdtbmu-CXiQy" %}
[How to listen episodes](/v1.9/features/how-to-listen-episodes.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoPuPEqP\_dG7Nahl9x" %}
[Audio player settings](/v1.9/features/audio-player-settings.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoRtrG9oehI3195nmU" %}
[How to add an episode to favorites](/v1.9/features/how-to-add-an-episode-to-favorites.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoSkCZ9MRYOo5FsLUX" %}
[How to download episodes](/v1.9/features/how-to-download-episodes.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoUGA7jxKuh1CkXYWj" %}
[How to delete episodes](/v1.9/features/how-to-delete-episodes.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LmoV5fY1\_yRbr0VqVAP" %}
[Sleep timer](/v1.9/features/sleep-timer.md)
{% endcontent-ref %}